Privacy
Policy

We collect personal information you provide when creating an account or placing orders, including your contact details such as name, email address, phone number, and delivery address. Payment information is processed securely through our trusted payment partners, and we also gather usage data and preferences to continuously improve your dining experience with RUMAE.

Your information is primarily used to process and fulfill your food orders and reservations, as well as to communicate with you about your orders and account status. With your consent, we may send you promotional offers and updates about new menu items and special events. We also analyze usage patterns to improve our services and develop new culinary offerings based on customer preferences.

We implement industry-standard security measures to protect your personal data at all times. All payment information is encrypted and processed through secure channels with our certified payment partners. Access to personal information is strictly restricted to authorized personnel only, and we conduct regular security audits and system updates to maintain the highest level of protection.

RUMAE does not sell, trade, or rent your personal information to third parties under any circumstances. Information may be shared with our delivery partners solely for the purpose of fulfilling your orders, and legal compliance may require disclosure in certain specific circumstances as required by law. We may use anonymous, aggregated data for business analytics to improve our services.

You have the right to access and review your personal information at any time through your account dashboard. You can request corrections to any inaccurate or incomplete data, and you may delete your account and associated data subject to legal requirements. You can opt-out of marketing communications at any time while still receiving important service-related communications about your orders and account.

We use cookies to enhance your browsing experience on our website, including essential cookies for website functionality and security. Analytics cookies help us understand user behavior and improve our services, while preference cookies remember your choices for a more personalized experience. You can manage your cookie preferences through your browser settings at any time.